1 reviews | Active since Jan 2016

11 Apr 2016, 16:45

KWA Marketing & SSContact

Good afternoon,<br> <br> I had two \companies\" debit my account, at the end of the month. I called Standard Bank to request a reversal and to block the companies for debiting my account as I don't know who they are. They can only reverse any transaction in the last 40 days but refuse to block them from debiting me.<br> <br> I cannot call Standard Bank every month requesting them to reverse amounts on my account of companies I have no agreements with, when Standard Bank itself didn't receive any documents from me saying that I agree to be debited by those companies.<br> <br> I need help in this regard.<br> <br> Regards,<br> <br> Tumi."

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Replies (1)
Standard Bank
Standard Bank's reply12 Apr 2016, 11:08
Official
Hello tmshole,


Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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