Kuruman Standard Bank - Most Pathetic Bank

My Dad struggled more than two years to get his money from Standard bank, that they freeze. He had an access account and they said to my dad he should go over to a Business account, because there can not be that huge amount in an access account. So my Dad followed there advice. And while shifting the money over to a business account they freeze it without no reason. My Dad passed away suddenly on Saturday, He was diagnosed with ****** cancer last week and Tuesday. He had to get an emergency operation and contacted Standard Bank. And like always they said the money will be unfreeze a certain time and day, or the other excuse they give is that the problem is at Head Office and they should just put in a code to unfreeze money. I am sorry to say this but if Standard Bank unfreeze his money two years ago, my dad could have gotten early to a doctor or he could have gotten the emergency operation. But due to Standard Banks lack of help and empty promises my Dad is dead now. I do not want to know how many excuses they are going to have now with my mother, who needs to struggle to get the money unfreeze. I am really unhappy with this pathetic bank. I will never ever advice anybody to go over to Standard Bank or open up and account at Standard Bank. There clients do not come first.