KSS Marketing agent on Behalf of Standard Bank with dishonest intent

KSS Marketing ( ********** ) on behalf of Standard Bank/Diners Club has ************* telemarketers who skew the purpose of the call in order to gain personal information. My 83 year old father was conned into providing a lot of income and contact/residential information when the purpose was initially stated to be for the renewal of a credit card.

We started becoming suspicious when the telemarketer begun asking about the customers Investment accounts held with Standard Bank and AMOUNTS INVESTED, which we find has no relevance to a Diners Club Credit Card renewal.

When we attempted to find out who was calling we were given a **** name of Andre Beek, and the telemarketer refused to provide any further information or contact details for verification. We eventually requested for an email to be provided regarding their purpose and asked that we no longer continue with the call... to which "Andre Beek" insisted on attempting to sell us products completely irrelevant to the dubious initial claim of Credit Card renewal.

The Telemarketing agent then became aggressive and offensive when we voiced our suspicions, and proceeded to insult my mother.

Enough information was presented to this individual to become a target of a crime syndicate, and will be treated as a possibility unless STANDARD BANK can clear their name. After worrying about the security risks that the information provided to "Andre Beek" we proceeded to attempt to contact Standard Bank ***** Prevention Hotline which was unable to assist me beyond "Transferring me to the relevant department" which ended up being the general customer service number.

I am most disappointed in Standard Bank for aligning themselves with ****-like "Marketing" companies to harass their customers with aggressive marketing calls, which I do not experience from any other bank.

This is being considered by our family as a very serious security issue, potentially of personal safety, and a true reflection of the direction of this once respected financial institute who now uses dubious telemarketers and provide them with customer information.