TM
Thabiso M

1 reviews | Active since Jul 2014

13 Oct 2015, 11:13

Killing Small Businesses

I accept that the bank has the responsibility to ensure that there is no ********** activity happening on their watch, however it is killing Small Businesses by taking 3 days to verify the source of funds transferred into one's business account.<br> <br> Please find a way to verify all transfers within reasonable time, so as not to inconvenience any organisation. it is counter productive to have to wait for the bank to verify funds. Over the weekend the funds were verified twice in order for me to transact on the account.

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Replies (1)
Standard Bank
Standard Bank's reply13 Oct 2015, 14:35
Official
Hello mokheret,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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