1 reviews | Active since Apr 2014
Kill your business by banking with this bank
This bank is killing my business, the livelihood of my staff and has left me hanging.
I opened a business account with this pitiful bank in hopes that I will then receive payments for orders. One of my big clients is Takealot. I receive a payment from Takealot and they decided to lock my account without informing me or try to verify the payment with me. I noticed the account was locked when was buying supplies for the business and when I swiped the card it declined and decline reason was "Lost/****** card". Imagine the embarrassment. Now I seemed like a *****. I went to the branch after waiting hours to know the reason for the card declines. I find out my account is locked, can't access funds, can't pay suppliers, can't pay staff. I had to submit invoices and bank statements from Absa to prove that the funds are legit. Branch manager would tell me they need to verify bank statements I submitted with Absa then they will unlock my account. He'd say he'd call me around 10am the next day to update me about my account and nothing!
Now I can't buy stock, I can't pay staff and other business expenses and this bank isn't helping
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Kind Regards
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Kind Regards
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