BN
Bonolo N
1 reviews | Active since May 2020
29 Mar 2023, 11:12
Keeyasha Naidoo is a Business Banker that is Absolutely Useless
I visited a branch to assist with a credit line for my business account, I was told no one at the branch would help me because I have a banker and being helped at the branch meant that they would not gain anything from it as the banker is the one that would be gaining. I have been trying to reach Keeyasha Naidoo for the longest time but without success, I have called the call centre multiple times requesting for Keeyasha to call me back, but I have not received any assistance. It is definitely time to take my business elsewhere because I cannot lose contracts due to the incompetence of standard bank. Absolutely unbelievable how useless a bank can be.
Helpful (0)
Replies (3)0
Replies (3)Standard Bank's replyOfficial
29 Mar 2023, 11:24Good day Bonolo
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your ID number via private message in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
Kind Regards
Standard Bank Help Centre
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your ID number via private message in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
Kind Regards
Standard Bank Help Centre
***
Standard Bank's reply29 Mar 2023, 11:24
Official
Good day Bonolo
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your ID number via private message in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
Kind Regards
Standard Bank Help Centre
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your ID number via private message in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
Kind Regards
Standard Bank Help Centre
***
Standard Bank's replyOfficial
29 Mar 2023, 11:53Good day Bonola
Thank you for the response.
Our team will further look into this matter and we will be in touch.
Please be on the look out for our feedback.
Kind Regards
Standard Bank Help Centre
***
Thank you for the response.
Our team will further look into this matter and we will be in touch.
Please be on the look out for our feedback.
Kind Regards
Standard Bank Help Centre
***
Standard Bank's reply29 Mar 2023, 11:53
Official
Good day Bonola
Thank you for the response.
Our team will further look into this matter and we will be in touch.
Please be on the look out for our feedback.
Kind Regards
Standard Bank Help Centre
***
Thank you for the response.
Our team will further look into this matter and we will be in touch.
Please be on the look out for our feedback.
Kind Regards
Standard Bank Help Centre
***
Standard Bank's replyOfficial
29 Mar 2023, 17:43Good Evening Bonolo
Our Business Banking team has confirmed that they spoke to you telephonically to address this matter.
Thank you for giving us an opportunity to look into this matter.
Kindly reach out should have any further concerns.
Enjoy your evening .
Kind Regards
Standard Bank Help Centre
***
Our Business Banking team has confirmed that they spoke to you telephonically to address this matter.
Thank you for giving us an opportunity to look into this matter.
Kindly reach out should have any further concerns.
Enjoy your evening .
Kind Regards
Standard Bank Help Centre
***
Standard Bank's reply29 Mar 2023, 17:43
Official
Good Evening Bonolo
Our Business Banking team has confirmed that they spoke to you telephonically to address this matter.
Thank you for giving us an opportunity to look into this matter.
Kindly reach out should have any further concerns.
Enjoy your evening .
Kind Regards
Standard Bank Help Centre
***
Our Business Banking team has confirmed that they spoke to you telephonically to address this matter.
Thank you for giving us an opportunity to look into this matter.
Kindly reach out should have any further concerns.
Enjoy your evening .
Kind Regards
Standard Bank Help Centre
***
