MB
Mariska B

1 reviews | Active since Mar 2012

24 Mar 2015, 11:45

Keeps on handing this account over to Lawyers

I had app**** for a form of Debt Review with a company called ADR. This was in 2013 July, which came into effect in September 2014, Where the first payments at the negotiated rate was paid to all my debtors as well as notifications were sent to them.<br> With all of the relevant documentations. I have even had to forward proof of payments to Standard bank and the numerous lawyer firms that have had me listed with them since 2013.<br> This is really becoming a hassle, as all of this information has been provided to your company via e-mail and via telephone.<br> As far as my consultant had mentioned, they have had problems with Standard bank as they do not accept the negotiated amount that I am able to afford. Which I think is ridiculous, because they are the only one of my debtors who has a problem with the status.<br> ADR's contact details are as follows: ***, consultant currently is Angelique.

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Replies (1)
Standard Bank
Standard Bank's reply25 Mar 2015, 10:32
Official
Hello Mika2012,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
***
*** (fax)
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