HD
Herman D
1 reviews | Active since Nov 2025
16 Nov 2025, 13:10
keeps on blocking my account
After 20 years its time to say goodbye , you will not have my business any further After blocking my card numerously because of facebook ad transactions i cant take the frustration of you repeatedly blocking my account of the same transaction that i do every month to Facebook , its processed once without being flag and the next time it is blocked on the same ad with the same billing info , i have spoken to and authenticated this transaction with numerous consultants and i cant take these unnecessary blocks and painstakingly long calls to rectify this issue , farewell Stander bank , you have been exceptional below average
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
16 Nov 2025, 14:21Dear Herman,
Thank you for bringing this to our attention.
We sincerely apologise for the frustration you have experienced.
Please know that monitoring account activity is a standard security measure required and is done solely to protect our clients from potential ***** or unauthorised transactions.
We understand how concerning this may feel, and we truly value your trust.
Our intention is never to inconvenience you, but to ensure the safety of your account and funds at all times.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this to our attention.
We sincerely apologise for the frustration you have experienced.
Please know that monitoring account activity is a standard security measure required and is done solely to protect our clients from potential ***** or unauthorised transactions.
We understand how concerning this may feel, and we truly value your trust.
Our intention is never to inconvenience you, but to ensure the safety of your account and funds at all times.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply16 Nov 2025, 14:21
Official
Dear Herman,
Thank you for bringing this to our attention.
We sincerely apologise for the frustration you have experienced.
Please know that monitoring account activity is a standard security measure required and is done solely to protect our clients from potential ***** or unauthorised transactions.
We understand how concerning this may feel, and we truly value your trust.
Our intention is never to inconvenience you, but to ensure the safety of your account and funds at all times.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this to our attention.
We sincerely apologise for the frustration you have experienced.
Please know that monitoring account activity is a standard security measure required and is done solely to protect our clients from potential ***** or unauthorised transactions.
We understand how concerning this may feel, and we truly value your trust.
Our intention is never to inconvenience you, but to ensure the safety of your account and funds at all times.
Kindest regards,
Standard Bank Hello Peter Team
***