KEEPING MONEY ON HOLD WITHOUT REASON

<p>AFTER PHONE CALLS THE 27TH, THEY BANK IS SAYING THE HOTEL IS SUPPOSE TO RELEASE THE PAYMENT, BUT ACCORDING TO THEM BECAUSE THE BOOKING IS CANCELLED YOU NEED TO RELEASE MY MONEY! THIS IS GOING ON FROM THE 27 JANAURRY!!!!!! HOW AM I SUPPOSE TO MAKE PAYEMENTS AND YOU KEEP A HOLD ON MY MONEY</p>