1 reviews | Active since Dec 2011
Keep your will/testament and estate affairs away
I have complained about this before, Standard Bank promised regular feedback, but absolute silence has again prevailed over the three months. Why do I have to revert to this site for feedback?<br> <br> My late grandmother passed away during May 2014. Her estate is uncomplicated and highly liquid with no fixed property or even significant movable assets.<br> <br> Regrettably Standard Bank Trust was appointed as the executor of the estate. Little to no progress has been made during the last seven months. Several attempts by the beneficiaries at contacting Standard Bank have yielded no response.<br> <br> I suspect the estate is piling up on the desk of one of this regrettable institution's disinterested employees.<br> <br> We have received no response to any of our repeated requests for information or complaints lodged. <br> <br> Although this is a very simple estate to administer, an *********** institution such as Standard Bank cannot even be trusted to process an application for a savings account. We are expecting too much.<br> <br>
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Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
