MP
Marietjie P
1 reviews | Active since Aug 2015
25 Aug 2015, 12:18
Keep freezing my account
Standard bank keeps freezing my account as their system indicates that I have not done FICA. It is not the case as the person in the branch acknowledges that all documents are in place. Yet.....my account gets frozen every two weeks and I have to go back to the branch for the same story every time.
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Standard Bank's replyOfficial
26 Aug 2015, 12:41Hello marietjiepienaar,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply26 Aug 2015, 12:41
Official
Hello marietjiepienaar,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***