Keep declining my extra bond..POOR SERVICE

I have all my accounts with you guys. My personal banking my personal loan aswell as my house bond.Last year i have paid a deposit of 300 000. I have app**** for a extra bond of 300 000 and you guys declined me.first the lady enter my details on expences incorrect and did not submit the documents at first. I needed to redo everthing. I told the lady i wanted to clear all my extra debt that involved my loan at standard bank my credit card.my credit card at absa aswell as my other account.money left over i wanted to do extra building renovations. I have already cancelled my insurance with standard bank.second application tou guys declined me due to my low credit score.i have never skip or missed a debt over with you guys. I pay everthing. IT FEEL LIKES YOU DONT WANT ASSIST ME WITH ANYTHING. I NEED ANSWERS WHAT I CAN DO TO GET A EXTRA BOND TO CLEAR MY LOSS DEBT.IF THATS THE CASE YOU DONT WANT TO HELP. I MOVING ALL MY ACCOUNTS TO A DIFFERENT BANK THAT WANT TO HELP ME..I NEED ANSWERS. MY ID IS ********** 169088..