Katlego Nakedi

I just spoke to a consultant by the name of Katlego Nakedi who rudely told me to off on a call. I wanted to apply for a credit card with standard bank and I was put on hold for 15 minutes, I asked her why I had to wait for that long to get assisted and before I could even finish asking, she said," I didn't put you on hold its the system, forward your documents to standard bank.co.za to apply since you are not a Standard bank client, the lady was supposed to tell you." This consultant clearly is fed up with her job or this may be how Standard bank deals with client eitherway, I took the initiative to call to bank which took my time and money for this & I regret it.