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Erin D

1 reviews | Active since Jun 2018

25 May 2020, 09:37

*** service

I'm so ****ed at Standard bank.After banking more than 10 years and service on phone is pathetic.I was emailed to say I will not be paying my loan for 3 months.Debit order did not go off in April so they double debited me in May.Email states my balance on my loan will be zero for 3 months since we have a pandemic.im ****en ****ed really.*** service.Im holding more than 20 minutes to reverse the debit orders mxm

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Replies (2)
Standard Bank
Standard Bank's reply25 May 2020, 10:46
Official
Dear Erin

Thank you posting your comments. 

We looking into your matter and feedback will be provided shortly.

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply01 Jun 2020, 11:37
Official
Dear Erin Domingo

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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