GO
Gregory O

1 reviews | Active since Jun 2011

19 Jul 2016, 12:59

*** Service

<p>I took out an accidental plan with Standardbank but later on I decided not to take anymore I called and cancelled the policy but of course I was supposed to be refunded fist the lady that assisted with the cancelation told me that I will be refunded in 7 days but it did not happen I spoke to the same girl again she told me they can only make payments after the 10th I phoned on the 12th today I phoned and Asked to speak to a superior I spoked to Dumisani and the (senior consultant) who told me all the supervisors is in meetings. Now guys I did not ***** that money I need my cash today regardless of the amount.</p> <p> </p>

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Replies (1)
Standard Bank
Standard Bank's reply19 Jul 2016, 14:00
Official

Good day Gregory

Thank you for your posting.

We apologise that you have experienced this incident.

Your comments have been forwarded to the relevant business unit who will provide feedback to you directly.

Best regards

Complaint Resolution Centre
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