CS
Cindy S
1 reviews | Active since Nov 2019
21 Nov 2019, 20:08
*** service
I have been on the line waiting for a consultant to answer my damn call for about 40min... This is ****!!!! It's my bluddy money and banking information that need to be sorted ASAP and I must hold for almost an hour to be assisted
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Standard Bank's replyOfficial
22 Nov 2019, 04:13Hello Cindy,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply22 Nov 2019, 04:13
Official
Hello Cindy,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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***
*** (fax)
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