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christelle C

1 reviews | Active since Jan 2016

13 Apr 2016, 14:28

Just want to find out about the BLUMOBI

I have contacted Standard Bank regarding their BluMobi and what i need to buy or apply for one. This is about a month ago. I did get a call from a gentleman from the bank and he made an appointment to come and see me. that is about 3 weeks ago. Till this day am i waiting for him to arrive. I have phoned again and inquired about the appointment and the guy at the call center said that he cant help me now due to the staff being on lunch. I do have a ref no: 035642. <br> Due to Standard Bank lack of service i'm forced to apply for a card machine at Capitec, witch by the way, when I phoned them i had an agent call me back the same day.<br> I am not impressed with Standard Bank

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Replies (1)
Standard Bank
Standard Bank's reply14 Apr 2016, 09:32
Official
Hello @morne,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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