ZB
Zaida B
1 reviews | Active since Nov 2019
20 Jan 2024, 09:35
Just want to change a monthly limit
All I want to do is change my monthly eap limit. It cost me half hour in the queue at the bank. I was still 3 people from the front which hadn't moved I left. Another hour in telephone queue, the business banking side, I can't even get a person to answer. When I call online banking they transfer me to a consultant which guess what, is another automated queue.
This is ridiculous standard bank. Can someone please call me and get this done.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
20 Jan 2024, 10:07Goo ay Zaida
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply20 Jan 2024, 10:07
Official
Goo ay Zaida
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
ZB
Zaida B's updateReviewer Update
20 Jan 2024, 15:36Thank you. Your team has gotten hold of me an assisted to get this resolved
ZB
Zaida B's update20 Jan 2024, 15:36
Reviewer Update
Thank you. Your team has gotten hold of me an assisted to get this resolved
Standard Bank's replyOfficial
20 Jan 2024, 16:39Good day Zaida
Excellent customer service is our priority, and we are happy that we met that mark!
Thank you for leaving an amazing review.
It means the world to us and to our entire team!
We look forward to serving you again soon!
Kind Regards
Standard Bank Hello Peter Team
***
Excellent customer service is our priority, and we are happy that we met that mark!
Thank you for leaving an amazing review.
It means the world to us and to our entire team!
We look forward to serving you again soon!
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply20 Jan 2024, 16:39
Official
Good day Zaida
Excellent customer service is our priority, and we are happy that we met that mark!
Thank you for leaving an amazing review.
It means the world to us and to our entire team!
We look forward to serving you again soon!
Kind Regards
Standard Bank Hello Peter Team
***
Excellent customer service is our priority, and we are happy that we met that mark!
Thank you for leaving an amazing review.
It means the world to us and to our entire team!
We look forward to serving you again soon!
Kind Regards
Standard Bank Hello Peter Team
***