Just set me free...

I have been trying unsuccessfully to close my account with Standard Bank for the last two years. I initially visited the bank in 2016 to withdraw my savings and move them to my new account at FNB, I was told that my instructions to close both my savings and cheaque accounts would be processed. Earlier this year I received a noticed via sms alerts that debit orders were still going off my old cheque account mostly due to so called 'R99 ****s', bear in mind I had not used the account since 2016. All of the debit orders bounced due to lack of funds and for each event the debit order bounced I would be charged a penalty fee by Standard Bank, today those penalty fees stand at an amount ofR1300. After trying countless times to rectify the situation over the phone with Standard bank I approached Sandton City Mall Standard Bank branch in order to address the situation where I was informed that I have to go to the branch where the account was opened in order to request the overdrawn amounts to be written off by the branch manager. Apart from the inconvenience of requiring me to travel to the branch located in a area where I no longer live, the account has been recently used **********ly to open two cellphone accounts with MTN which has caused me another headache. The banks does not intend to assist me with the matter even though its clear the account is no longer in use, they do note that there is a historical instruction for my savings account to be closed but could not locate one for my cheaque account to be closed. I dont see why I should be required to be paying for the penalty fees for these R99 ****s especially when they are well aware of these ********** debit orders which are plaguing the banks, and at which point does the bank stop debiting an account which is not in use over a significant time? the service i have been receiving regarding this has been horrible as I am being bounced back and forth and it seems that the bank will do everything in their power not to lose a customer. Never again!