TM
Thandiwe M
1 reviews | Active since Jan 2016
23 Jul 2024, 19:01
Just pathetic
Good Day,
I had opened a ***** about a month ago, all I get is automatic responses from the bank. I have no clue what’s happening, no updates, and this is not the first time.
Last week I complained on this platform, still a week later, I was promised a response and nothing still, for the prices that you charge on banking fees, there really has to be some great explanation, this is beyond pathetic!
What’s happening with the case?
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Standard Bank's replyOfficial
24 Jul 2024, 07:00Hi Thandiwe
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply24 Jul 2024, 07:00
Official
Hi Thandiwe
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team