JUST NO SERVICE

Firstly let me start off by saying thank you for rectifying the problem for OVER CHARGING ME ON INTEREST ON MY PERSONAL LOAN AND ONLY PICKING IT UP AFTER ALMOST 4 YEARS. Secondly \ NOW I AM PULLING ON THE SHORT END OF THE LEACH AFTER YOUR SALES CONSULTANT INFORMED ME THAT THERE IS NO INCREASE IN ' MY THEN CURRENT INSTALLMENT ' AND AFTERWARDS YOU INCREASED MY RE PAYMENT AMOUNT DUE TO THE FACT THAT YOU PICKED UP THAT YOU LOT DID NOT DO YOUR WORK TO REVUE THE DOCUMENTS.WHOSE MISTAKE IN THAT. I MENTIONED THAT I CAN NOT AFFORD THAT KIND OF INCREASE!!! TWO WEEKS BACK I HAD A \" MISSED CALL WHICH WENT OVER TO VOICE MAIL \" FROM THE BRONKHORSTSPRUIT BRANCH. I LISTENED TO THE VOICE MAIL WHERE YOU CAN CLEARLY HEAR THE PERSON SPEAKING TO ANOTHER STATING A MISS CALCULATION.I PHONED YOUR 086 NUMBER AND REQUESTED FOR SOMEONE TO CALL ME BACK REGARDING THE THE MISS CALL. LOW AND BEHOLD NO ONE CALLED BACK. SO WHAT DO YOU DO ABOUT YOUR \" NO SERVICE \" ATTITUDE TOWARDS CUSTOMERS???"