AVDM
Andries Van Der Merwe

1 reviews | Active since May 2019

24 Sept 2022, 03:12

Just no joy from any contact outside of sa

I have a home loan with standard Bank and I am trying to get hold of them as I have a debit order that will be going off soon but as my account is blocked the debit order will not go off.I just needed to talk to standard bank but no way.Its easier to find a unicorn in my back yard then get hold of them. Hopefully they respond in time so I can sort this out.I must add iam not in South Africa and therefore can not visit a branch.

0
Replies (3)
Standard Bank
Standard Bank's reply24 Sept 2022, 08:54
Official
Dear Andries Van Der Merwe

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Kindly provide us with an alternative international contact number for our consultants to contact you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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AVDM
Andries Van Der Merwe's update24 Sept 2022, 13:30
Reviewer Update
my e mail address is ***
my no is +***
Standard Bank
Standard Bank's reply24 Sept 2022, 13:35
Official
Dear Andries 

Thank you for proving us with the details. We will get one of our agents to contact you regarding your complaint. 

Kindest regards, 
Standard Bank Hello Peter Team 
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