eL
elmien L

1 reviews | Active since Oct 2015

12 Oct 2015, 11:07

Just handed over to lawyers

I had a credit card with standard bank for some time now. Made regular payments on it. One day out of the blue I receive a disgusting phone call from lawyers demanding immediate full payment \or else". Felt more like I was dealing with low life loan sharks than standard bank and lawyers. <br> When I called std bank to enquire on this they first said they could not reach me ... however the lawyers managed to call me.<br> The second time I contacted them std bank said I did make an arrangement but did not keep it.. I asked for proof but none could be given to me. <br> <br> I want to make an arrangement to pay it off but will not pay the extra R6000 lawyers fees added on there now... <br> <br> <br> """

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Replies (1)
Standard Bank
Standard Bank's reply12 Oct 2015, 15:22
Official
Hello elmienlig,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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