EV
Elizabeth V
1 reviews | Active since Jan 2016
01 Nov 2024, 11:25
Just don't go with Std bank. Ever!
My Late Father had a std bank account for years without an overdraft for years. He passed away In Feb this year and the lawyers began the process in May to tie up his estate. It has been more than 2 months already, probably even more, that Std Bank is the only establishment to hold up the process. They keep rejecting documents that are within their requirements, and stalling the process further. In the mean time they keep billing my dads account monthly fees and overdraft fees since he past on. . It is the most insufficient establishment I have ever known, something so simple takes months to do. . It is gobsmacking!
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Replies (1)Standard Bank's replyOfficial
01 Nov 2024, 11:55Dear Elizabeth,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our Deceased Estate team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our Deceased Estate team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply01 Nov 2024, 11:55
Official
Dear Elizabeth,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our Deceased Estate team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our Deceased Estate team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
