HS
Hillton S

1 reviews | Active since Jun 2013

03 Nov 2017, 12:34

Just do what they want

I was waiting for money to be transferred so there was money in my account so i with draw the money now my account is in a minus so my salary was payed in my account so the account is updatded and now they deducted 2 time honouring fee dont know what that is but thats not my problem i wonder if that is legal to do to just deduct money from my account i hope you can do something about the problem you caused.i emailed them they got back to me and ask for my bank account number i give it to them and still no response

0
Replies (3)
Standard Bank
Standard Bank's reply03 Nov 2017, 13:35
Official

Thank you posting your comments.

We looking into your matter and will revert to you as soon as possible.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply03 Nov 2017, 13:51
Official

Thank you for allowing us the opportunity to look into your matter.

As per our discussion today 03 November 2017, I trust you are satisfied with the final outcome.

Thank you for being a loyal customer.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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HS
Hillton S's update03 Nov 2017, 13:53
Reviewer Update
My problem was resolved thank you keep up the good work