JW
Jakob W
1 reviews | Active since Jun 2013
05 Feb 2020, 06:31
Just debiting when they feel like it.
Why can you do just what you want to? Took (2) payments for my revolving loan in December for dec and January. Quiried that as I dont work anymore and didnt get an sms that double installments will be taken. Nothing happend. January you took another installment, thats fine, must be for February. Today, the 5th of February, you take ANOTHER installment?? For march I take it? Why cant you wait till the installments due before you take it? After January we need our pay, not R2003 less of it. Just stop debiting whenever you feel like it. I cant take this anymore. STOP.
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Replies (2)
Standard Bank's replyOfficial
07 Feb 2020, 06:50 Hello Jakob
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Tshilidzi MulaudziComplaint Resolution Centre
********** ********** (fax)
***********
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Tshilidzi MulaudziComplaint Resolution Centre
********** ********** (fax)
***********
Standard Bank's reply07 Feb 2020, 06:50
Official
Hello Jakob
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Tshilidzi MulaudziComplaint Resolution Centre
********** ********** (fax)
***********
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Tshilidzi MulaudziComplaint Resolution Centre
********** ********** (fax)
***********
Standard Bank's replyOfficial
17 Feb 2020, 14:48Dear Jakob
Thank you once agan for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once agan for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply17 Feb 2020, 14:48
Official
Dear Jakob
Thank you once agan for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once agan for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***