aJ
alison J

1 reviews | Active since Mar 2009

03 Mar 2015, 07:11

Just can't get it right

I complained about being spammed by Standard Bank, they called me and tried to rectify the situation. What they actually did was unlink my credit card from my other account so that I can't transfer money across. This is a double whammy as it forces me to go into the bank and stand in queues and it impacts on my credit record as I can't do anything until the weekend, so my card will go unpaid. Well done Standard Bank. Outstanding service.

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Replies (1)
Standard Bank
Standard Bank's reply03 Mar 2015, 09:00
Official
Hello urgh,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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