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Dudley C

1 reviews | Active since Mar 2016

25 Feb 2019, 12:26

Just bad service

I settled my revolving credit account I called in and was advised to go to a branch to close it there, I went to Industria Branch they were suppose to call me the Monday and transfer the remaining R261 in my account to the account where the money gets debited from, its been a week and I haven't heard anything from them what am i suppose to do

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Replies (2)
Standard Bank
Standard Bank's reply25 Feb 2019, 13:40
Official
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.  We greatly appreciate your continued support   Kind regards 
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply26 Feb 2019, 13:20
Official
Dear  Dudley 

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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