Just another Bank

I hate to even give this bank a 1 star. Despite having paid credit life insurance for years now, I am unable to claim as I am self employed. You should really notify your clients of this when offering this as an optional extra. Charlene Marwa has been communicating with me but not very often. The last email i received, she stated that she was going to submit my request for a payment holiday extension. Well this afternoon I now receive a call from your attorneys (Newtons) stating that you have handed my personal loan account over with no further communication from Charlene Marwa. Well done Standard Bank, you have just proven that you are no better than any of the other banks. I am unemployed due to losing my business in the Tourism Industry but will see you in court and lets see if that is going to get you anywhere. VERY BAD ATTITUDE TOWARDS YOUR CLIENTS WHO HAVE NEVER MISSED PAYMENTS BEFORE THE COVID-19 OUTBREAK.