WA
Waseela A

1 reviews | Active since Oct 2014

24 Nov 2021, 14:07

Just a Standard Bank

My husband visited the Lansdowne Service Centre this morning to collect his card. His profile is linked to my internet banking, yet the consultant still messed up the whole transaction. We tried linking his card details but error message appeared saying "not authorised to link" He cannot afford more time off to come back to the bank now!!! Please sort this out

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Replies (1)
Standard Bank
Standard Bank's reply24 Nov 2021, 14:53
Official
Dear Waseela A

Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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