JUST A NUMBER AND A PIT TO SOURCE THEIR INCOME

about a week ago I explained to an Afrikaans lady that our borehole has dried up and I used my savings to drill a new hole as we do not have water for our selvs and our animals and garden as we grow our own veg and fruit. Her attitude was do you want us to help or what? I said do what you think is best for us as I chose not to pay my bond but rather to seek help to keep my property and improve it by findin g a new sourse of water thus improving the banks asset. Never the less I was contacted whilst in church and did not answer my phone, when I returned home the number given just rang and rang no answer, yesterday while in the bank they called again and I did not answer as one is not permitted to answer the phone whilst in the bank, I GOT A MESSAGE FROM LAVERN THAT THEY CANNOT ASSIST ME ANY LONGER AS I AM NOT CONTACTABLE? WHAT ?? I MADE 17 CALLS TO THE NUMBER SHE GAVE ME TO CONTACT HER IN 1 HOUR BUT COULD NOT GET THROUGH ONE, SO WHY BOTHER THE BANK CAN DO WHAT THEY PLEASE WHEN EVER THEY PLEASE AS WE THE CUSTOMER WHOM THEY MILK US DRY TO PAY THEIR SALARIES IS JUST A NUMBER, THEY TRY ONCE THEN THROW YOU TO THE WOLFS.