eM
elna M

1 reviews | Active since Jul 2015

18 Jul 2016, 11:09

JUMPING SHIP

<p>Today i went to the standard bank in phalaborwa after standing in a Q for hours while the tellers went in and out and the computers kept going offline like a billion times, when i finally got to the teller to make an enquiry the lady DIKELEDI MALATJIE was sooo rude and cheeky and slow i had to leave unassisted i dont usually go inside the bank to perform transaction because of the slow serivce i use internet banking but in a case where i need a simple stamp from my bank and have to wait in line for hours and b verbally abused by tellers is unacceptable im seriously considering switching banks to one that has better customer services</p>

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Replies (1)
Standard Bank
Standard Bank's reply18 Jul 2016, 11:43
Official

Good day Elna Morley

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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Best regards,