cB
chris B

1 reviews | Active since Jun 2016

22 Aug 2022, 19:59

Judge, Jury and Executioner

Since 2020 December I am under debt review. I had some problems with Standard Bank ever since. On the 21 October 2021 a new and final court order was granted. Standard Bank had numerous lawyers, debt collectors etc. on my case. They hunt me like a pack of wolves the latest is a person called Pam from Daly Credit Corporation ,who is harassing me, by means of threatening me with emails ,massages and phone calls. It is suggested by them that if I do not pay the full outstanding balance immediately they will have magisterial enquiry into reason for non-payment. They have been instructed by Standard Bank to take such actions.

Although there is a court order granted in this matter, Standard Bank do not adhere to this said court order, they are above the law. I am a customer of Standard Bank ,I pay each month a certain amount and I do get proof of payment from a company called IPA Administration System , and I do receive emails from Standard Bank to confirm payments is being received , so I do not understand why Standard Bank is threatening me via their debt collectors and lawyers? To name a few : Daly Credit Corporation , Mac******ts Attorneys , Brodkin Attorneys and many more.

I came to the conclusion that Standard Bank is doing this to add more cost to my account. I want a reply from the person in charge of debt reviews in writing (I am hard hearing) explaining to me the total cost off all these lawyers and debt collectors which was added to my account, and which part of the Court Order they do not understand, so that I can explain that to them.

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Replies (3)
Standard Bank
Standard Bank's reply23 Aug 2022, 07:37
Official
Hi Chris

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards, Standard Bank Hello Peter Team *** 
cB
chris B's update25 Aug 2022, 19:27
Reviewer Update
Wonderful words from the so called Hello Peter team. They told me that this is not the level of service which they strife for, my matter is now in their hands. But behind the curtains is another story, their wolfpack Daly Corporation issued me with a final notice and legal action a day after the Hello Peter TEAM REP****. My debt councilor send them a e-mail to inform them this is a Granted Matter, that they are not in the rights to threaten me because this is a order of the court. Then Daly Corporation responded that they will attend to the request??? Which request? We demand them to stop these actions, we have a court order, and they have a copy of that. What is wrong with this people, can't they read?? I am sure Standard Bank can give their employees reading lessons. I need answers in writing they can contact me per e-mail ***. Could you please make sure that you give this complaint to someone at Standard Bank that can read.
Standard Bank
Standard Bank's reply26 Aug 2022, 08:26
Official
Hello Chris

This is not the level of service we strive for. 

We understand your frustration and would like to help. 

We can assure you that your matter is now in the right hands. 

We would like to get you sorted as soon as possible. 

Kind regards 
Standard Bank Help Centre 
***