GF
Gerhard F

1 reviews | Active since Sept 2016

21 Feb 2020, 19:24

Joke Bank like a Country going under

Trust this bank to run like a country going under. Send yourself instant money and the system crashes. You can’t reverse, manage nothing. Then spend more than 30min holding because nobody else can help. Standing next to the road with a 4 year old and customer service just states try tomorrow. Or go to your nearest branch to close your account. Worst by far!!!

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Replies (1)
Standard Bank
Standard Bank's reply23 Feb 2020, 04:18
Official
 
Hello Gerhard
 
Thank you for your posting. 
 
It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated. 
 
We are delighted to hear of your wonderful experience. 
 
Kind regards 
 
Tshilidzi Mulaudzi
Complaint Resolution Centre
 **********
 ********** (fax)
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