JV
JJ V

1 reviews | Active since Mar 2025

08 Jul 2025, 07:52

JJ Visser

My ***** case on my credit card has not been resolved and NO FEEDBACK from Standard Bank

0
Replies (3)
Standard Bank
Standard Bank's reply08 Jul 2025, 08:15
Official
Dear JJ V 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team ***
JV
JJ V's update08 Jul 2025, 08:18
Reviewer Update
This seems like an automated response. No one contacts after this message.
I have had the same response on my first complaint.
They do it with all complainants. SAME RESPONSE
Standard Bank
Standard Bank's reply08 Jul 2025, 09:11
Official
The matter is being treated as a priority and our team is ensuring that it is resolved timeously. 

We will revert with feedback as soon as possible. 

We appreciate your patience. Thank you. 

Kindest regards, 
Standard Bank Hello Peter Team 
***