DN
Desmund N

1 reviews | Active since Mar 2017

29 Jun 2017, 13:49

Jeff your service is Disgusting ***

<p> Once again, no Response or Service from Standard Bank, never fails to disappoint.</p> <p> </p> <p>I Logged a problem on the first time on 29/05/2017, every time I communicate with someone it’s a different person and no one is attending the matter instead its being ignored while I patiently await for the problem to resolve. The last correspondence I had was 20/06/2017 and four days later still nothing not a phone call nor a e-mail. I phoned 0860 123 00 for further assistance, I spoke to a lady who told me that the matter is not with them and I asked to speak to Jeff Mphutlane who is the person who last contacted me on 20/06/2017 she said it’s not possible to transfer but can take a message, I asked to be phoned back before close of business still nothing.</p> <p> </p> <p>My problem stil persists and I’m still waiting for Jeff to phone me back. Jeff your attitude towards clients is disgusting to say the least a mail was sent and a message was given to you from a client!!</p>

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Replies (1)
Standard Bank
Standard Bank's reply12 Jul 2017, 10:38
Official

Dear Desmund Neveling

Thank you for your posting.

I have been trying to get hold of you to no avail. Please contact me when you can.

Kind regards

Clint Petersen

Complaint Resolution Centre

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