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Zoliswa G

1 reviews | Active since Jan 2016

28 Jan 2016, 09:18

J&A solutions

I have been getting random unauthorised debit orders of R99,99 from J&A solutions since last year May. The first time I reported the matter at standard bank,the amount was refunded to my account. This month i reported again and I was told that it's my problem,I must contact J&A solutions myself and cancel the debit with them. I then emailed standard bank, I was given the same answer and was also told that I can make a stop order of R47.50(but it's not guaranteed that it will stop the debit order). I then asked standard bank to forward the contact details of this company, I was told that it's going to cost me R23.10 to get the details. I dialed this number *** which I got from the net,the person I spoke to apologized& wanted reference numbers for the debits, which I didnt have at the time, the consultant then said he will call me after 10min which he didn't . I then called back and I was told it's a wrong number . <br> <br> Is there anyone that can help me sort this matter out or direct me to the right people please, and I would like to know what are the banks doing about this **** ?<br> <br> Regards<br> Zoliswa

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