TM
Thapelo M

1 reviews | Active since Dec 2013

30 Jul 2024, 18:43

It’s takes a whole month to close an account??

This has to be one of my worst experiences with Standard Bank. Three weeks ago I went to the Fourways branch to close my account. To cut a long story short, it’s been three weeks now and I still don’t have my money from one of my savings account and the accounts are still not closed. I don’t get any adequate feedback, and whenever I call I’m taking from pilar to post.

0
Replies (1)
Standard Bank
Standard Bank's reply31 Jul 2024, 07:11
Official
Dear Thapelo

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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