RK
Rafeeqah K

1 reviews | Active since May 2016

01 Jul 2016, 11:50

Its official i HATE Standard bank

<p>After i was double debited OVER A YEAR ago, standard bank has not credited my account</p> <p>so after my last complaint, i received a quick response from Nkululeko Sithole (complaints division) an after one email with me saying they have decided to reimburse me (because it was my fault that they TOOK my money) i havent heard from her since, i even mailed her an no response IM FED UP</p> <p>Had this been me owing the bank money i would have received a lawyers letter long ago</p> <p>clearly you dont appreciate my business so if this query doesnt get sorted out, consider me a customer lost</p> <p> </p>

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Replies (2)
Standard Bank
Standard Bank's reply01 Jul 2016, 12:55
Official

Good day Rafeeqah Kahn

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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********** (fax)

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Standard Bank
Standard Bank's reply15 Jul 2016, 11:24
Official

Good day Rafeeqah Kahn

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

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