1 reviews | Active since Nov 2012
Its been more than 6 months waiting
I never knew going with standard bank for my home loans would be this frustrating. It's been more than six months, I understand that they also dependent on attorneys for certain documentation. <br> This time they had received all documents about 3 weeks ago and they confirmed this. 3 weeks later they still have not sent the proceed to attorneys. The turnaround time keep on been escalated.<br> I am at the verge of cancelling this deal and going to bank that will make things easy and a bit faster for me. This is not good for business and this is not the kind of organisation I would be comfortable of doing business with going forward. It was my first encounter with them and I think its surely the last.<br> Bad for such a big organisation.<br>
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
