It’s been months with this problem and the issue is not being resolved

Item: Standard Bank
Rating: 1
Author: Masedi L

I have an unauthorised enquiry by Standard Bank Powercurve on my credit score report, which keeps appearing all the time, yet i never made any application with Standard Bank I am not even a client. Can Standard Bank please deal with this issue because I know I am not the only one affected. Our credit reports are being affected by some **** that is not within our control.

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

15 Aug 2023, 07:31

Dear Masedi

Thank you for alerting us to this.

We would like to make sure your matter is resolved as a priority.

We have reached out to the relevant team so that we can ensure a speedy resolution.

Please be on the look out for feedback from our team.

Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply15 Aug 2023, 07:31

Official

Standard Bank's replyOfficial

18 Aug 2023, 12:26

Dear Masedi

Our tam tried calling you to no avail.

Please confirm a convenient time we may contact you.

Looking forward to your feedback.

Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply18 Aug 2023, 12:26

Official

Dear Masedi

Our tam tried calling you to no avail.

Please confirm a convenient time we may contact you.

Looking forward to your feedback.

Kindest regards,
Standard Bank Hello Peter Team
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