Its been 4 months and nothing heard about my credit card

<p>Good day, I am very much frustrated with pathetic services of standard bank as It has been four months and I havent heard anything about my credit card delivery and this is the 3rd time i am logging the complaint, everytime when I log a complaint, one of your consultant from customer resolution centre responds saying they will get back to me and nothing happens after, last time I have heard from Zeenath Hassen saying she will get back to me but so far nothing I have heard from her. How can standard bank change me monthly fee from 3 months without the card in my posession. Please refund my amount in my account and assist accordingly, if you not able to assist, please close my credit card, before i circulate this matter all over social media.</p>