RS
Ratli S
1 reviews | Active since May 2021
25 May 2021, 14:14
It's 1 month since I have been waiting for my bank card
I lost my card on April than on 21 April I request a new card than on 26 April I got a message from Ram saying I should comfirm my address which I did comfirm it.. Than since than I have never received my bank card I have been waiting its a month now since am waiting for my bank account. Every time I call standard bank they say that Ram courier will call me after 2 hours even today am still waiting for that call.
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Standard Bank's replyOfficial
26 May 2021, 00:44Hello Ratli
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply26 May 2021, 00:44
Official
Hello Ratli
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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***
*** (fax)
***
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