ITC problem

<p>Last week I made a post on hello Peter regarding my credit card.... On Friday 7 April I received a phone call from standard bank and the gentleman called me and I explained my situation and his reply was we are so sorry for the inconvenience caused by us and I will update your profile within 48 hours.... So today the 15 April went back to complete my home loan application and the system decline me because of my itc status that is not updated... I have no choice but to contact the ombudsman of banker's to lay a complaint against standard bank </p>