SM
Sheenagh M

1 reviews | Active since Feb 2018

01 Mar 2018, 13:19

ITC Dispute

Hellopeter complaint: ********** 783

Received a response regarding my complaint within 24 hours. Too good to be true. Was told that this matter would be resolved within 7-10 working days. Still waiting. Very frustrating and unnecessary. Standard Bank where is my letter confirming that this account was closed in 2014 and all monies owing were also settled in our meeting. Very frustrating. Non communication and no answers .

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Replies (1)
Standard Bank
Standard Bank's reply01 Mar 2018, 13:37
Official

Thank you for posting your comments.

We are sorry about the trouble you are experiencing. We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you shortly to help resolve your complaint.

Kind regards

Complaint Resolution Centre
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