KG
Kevin G

1 reviews | Active since Jul 2021

05 Jul 2021, 14:43

IT3 Certificate

Im struggling now for 4 to 5 weeks to get my home loan tax certificate from standard bank for financial year 2020 to 2021. I have phoned them and everytime they indicate to me that they will email it either the next day or within the next few hours. I just dont know what to do anymore, its really very very poor service from the home loan customer center.

I can also not create an online banking account, because I dont have an account with Standard bank

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Replies (1)
Standard Bank
Standard Bank's reply06 Jul 2021, 03:27
Official
Hello Kevin
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards  Complaint Resolution Centre
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