It takes 3 WEEKS to open a MyMobiz account (Standard Bank)!!

On 28/10/2020 I app**** for the MyMobiz business account online, I sent in the required business and personal documents and my business partners documents (everything that was needed and specified on the website). I called 2 days later to find out what their turnaround time was seeing as no one has contacted me about my application, I understood things may take time as they may have fewer resources on hand due to COVID. A week later with no response from them, I decide to call again, I relay my query to the consultant and she assures me that someone will call me in the next 24hrs... nobody called, 3 days move past waiting on this call and I decide to give up on Standard Bank. Before losing all hope I call again out of frustration as to why it would take this long to open a simple business account, the lady escalates my query and tells me she has emailed the team lead for business sales and will definitely contact me on that very same day, stupid me I believed them and nobody called once again as they promised. TODAY (17/11/2020) was my last straw of incompetence... a consultant out of the blue calls me at 10:52 to finally complete my application, I tell her I can't talk at that very moment as I am about to enter a meeting in the next 8 minutes, we agree that she will call back at 13:00 today and she notifies me to tell my business partner to also avail himself at 13:00 as we both need to be on the call to complete this joint application... once again Standard Bank let me down, nobody called, the consultant failed to adhere to her own recommended time to call us back, my partner and I availed ourselves and waited and waited and nobody called, not even an email or some sort of correspondence to reschedule, and now my partner and I don't know when to avail ourselves to when the consultant will call again. It's taken over 3 weeks to try and open a simple business account with so many failed assistances from their consultants, It's no wonder Standard Bank lag behind Absa and FNB and are always the third promising bank, let's see how long will it take before I call again to escalate again.