1 reviews | Active since Nov 2016
It's been an absolute nightmare dealing with your bank
<p>I dont even know how to start writing this review - </p> <p>1. tried closing my account in Darling and the systems were down (10.10.2016), </p> <p>2. tried closing account in Robertson and get signing right on my fiance account, after the woman was sitting behind her desk like a statue for 30 mins, when we got to her, she said she is late for the tellers and unable to help us, (14.10.2016)</p> <p>3. "Closed the Account" in Darling and signed for signing rights with my fiance, closed Ucount account and deposited R 70 into my account for the closing of it toward my monthly fee. (22.10.2016)</p> <p>4. Requested for my card on my fiance's account to be delivered to Canal Walk as I live in CPT and received an SMS this morning that it was delivered to Riversdale.</p> <p>5. phoned Standard bank and after waiting 15 mins for my call to be answered the lady advised that I am in arrears with my account and that it has never been closed. </p> <p>6. We also requested for a separate profile to be created for online banking and nothing came from that.</p> <p> </p> <p>I am dissapointed to say the least and I am very sorry that I moved from Nedbank to your pathetic bank. </p> <p> </p> <p>Please sort your service out and make sure you have the right people in the right seats to do the job right. </p>
Good day Tracey-Lee Maass
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Complaint Resolution Centre
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Good day Tracey-Lee Maass
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
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Good day Tracey-Lee Maass
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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*** (fax)
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Good day Tracey-Lee Maass
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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*** (fax)
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