MM
Mashila M

1 reviews | Active since Oct 2013

06 Jul 2015, 11:10

It's a circus show here

It's hard to try find a polite way to write this complaint without swearing. The branch has no reception, well no one is there to be found. There are no people on the floor to assist customers. I Just set next to an elderly man who has been here for hours he been here since before the bank opened and still found no justice in being helped. Up your tempo guys. The attitude by the staff one cannot say this is the Blue Bank which people should be proud to bank with. No no no change needs to happen

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Replies (1)
Standard Bank
Standard Bank's reply06 Jul 2015, 13:16
Official
Hello Mashila14,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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