TM
Thulani M

1 reviews | Active since Aug 2012

29 Nov 2017, 15:41

IT Problems, Branch managed to cover up.

I was making a notice of withdrawal on my investment, but the system could not allow the transaction. But the lady at the counter managed to give me an alternative and the bank absorbed the charges for the alternative,

Thank you Standard bank.

0
Replies (2)
Standard Bank
Standard Bank's reply30 Nov 2017, 02:29
Official

Thank you for your posting.


It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.

Kind regards

Clint Chetty
Complaint Resolution Centre

***

*** (fax)

***

Standard Bank
Standard Bank's reply30 Nov 2017, 13:47
Official

Dear Thulani

Thank you for your posting.

It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.

We are delighted to hear of your wonderful experience with staff at the branch.

Kind regards

Complaint Resolution Centre
***
*** (fax)
***